Frequently Asked Questions

Please select your topic below.

Donations and Acquisitions

Objects offered for sale or donation to the collections are managed by the Acquisitions Committee. For further information, or to make a financial contribution to one of our many endowments and special project funds, please navigate to Support/Acquisitions + Donations.


MOA does not provide financial appraisals of privately held objects, nor do we endorse one appraiser over another. Please contact local galleries, auction houses, or online directories if such information is needed.

Identification of Objects

If you have an object you’d like identified, please WRITE or CALL AHEAD to make an appointment with the appropriate staff member. If possible, include photographs of the object with your letter, along with a detailed description of it. Please note that not all requests can be met, either because background information supplied is insufficient, appropriate staff are unavailable, or expertise may reside elsewhere. For further information on identifying objects, please call 604.822.5087 during regular office hours (M-F, 8:30 am to 4:30 pm).


All calls reporting archeological sites or objects discovered should be referred to the Inventory and Evaluation Section, Resource Management Division of the Heritage Conservation Branch in Victoria (250-387-5030). Visitors who wish to have individual objects identified should first make an appointment with appropriate Museum staff.


MOA’s conservators can offer advice on preventive conservation but do not provide private conservation services. For information on hiring a conservator, refer to the guidelines of the Canadian Association of Professional Conservators at

Obtaining Museum Images

For permission to film or set up a photo shoot in the Museum, please refer to our IMAGE REPRODUCTION (DIGITAL) APPLICATION FORM (click to download the PDF).

First Nations Maps

To obtain copies of or permission to use either the Map of B.C. First Nations or the Map of B.C. First Nations Languages, please download this form in PDF.


Visitors looking for information about travel up the coast, to Vancouver Island, or to protected sites (such as parts of Haida Gwaii) may call the following for details:

Any travel agency listed in the Yellow Pages
Tourism Vancouver (604-683-2000)
Tourism B.C. (1.800.HELLOBC/1.800.435.5622)
B.C. Ferries (604-277-0277)

Repatriation and Management of Culturally Sensitive Materials

Click on the links to download PDF of MOA’s Guidelines for Repatriation and Guidelines for the Management of Culturally Sensitive Materials. Requests by First Nations to view objects by appointment are welcome. Visit our Collections page for more information.