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FAQ

Arrival

Where do I leave my backpack?

MOA has lockers available to you for 25 cents each.

Where can I park?

There is a paid parking lot in front of MOA. There is also paid parking at the Rose Garden parking lot across the street from MOA, on NW Marine Drive.

Does MOA validate parking?

No. UBC parking runs the parking, not MOA.

Accessibility

Where do I buy tickets?

General admission to MOA is purchased in person but specific programs and events require you to purchase a prepaid ticket. More information about upcoming events can be found here.

General admission is free for UBC students, staff, faculty, MOA members and Indigenous peoples.

Is MOA wheelchair accessible?

MOA is a fully accessible building. Three accessible parking spaces are available in front of the museum (please note that these are paid parking spaces). We participate in the Access 2 Card program and grant free admission to attendants accompanying people with disabilities. We have two wheelchairs that may be borrowed free of charge.

Food

What are my food options?

The MOA Café is located to the right of the admissions desk and offers a wide array of pastries, sandwiches and other lunch food.

Koerner’s Pub is just a few minutes walk from MOA out the front doors and to your left.

Does the MOA Café have vegetarian options?

Yes! The cafe has vegetarian pastries, sandwiches and soups.

Photography

Can I take photos or film at MOA?

While you are able to take photos, flash photography is not allowed. In certain cases, there will be signs designating areas where photography is not allowed. If you wish to film professionally or have a professional photoshoot you will need to fill out the appropriate form and email it to communications@moa.ubc.ca.

Application for photography

Application for filming

Can I share photos from MOA’s online collections?

Please direct questions about copyright to communications@moa.ubc.ca with the photo attached.

Other

Does MOA have Wi-Fi?

MOA uses UBC’s Wi-Fi network. If you’re a student or staff, log on to UBC secure using your CWL name and password. If you’re a guest, please use UBC visitor.

Can someone help me identify an object?

If you have an object you’d like identified, please email the appropriate staff member. If possible, include photographs along with a detailed description. Please note that not all requests can be met. For further information on identifying objects, please call 604.822.5087.