Welcome to MOA! We have implemented new COVID-19 safety protocols.
Please note: Proof of vaccination is not required for general museum attendance. (Updated October 8, 2021). Plan your next visit →

UBC Home

The Collections

Conservation

Curatorial, Interpretation + Design

Library + Archives

Collections + Research Stories See all

Collections + Research Stories

FAQ

Arrival

Where do I leave my backpack?

Backpacks and other large items are not permitted in the Museum. MOA has lockers available to you for $0.25 each. Lockers cannot accommodate large luggage. If you need to bring your luggage to the Museum, the MOA admissions staff can assist you in finding a secure spot to leave your bags.

Where do I buy tickets?

General museum admission to MOA can purchased in-person when you arrive. General museum admission tickets can also be purchased in advance on our online ticketing page (operated by The Chan Centre, MOA’s ticketing service provider).

Select programs and events may require advance registration and payment. More information about upcoming events can be found here.

General museum admission is free for UBC students, staff, faculty, MOA Members and Indigenous peoples.

Where can I park?

There is a paid parking lot in front of MOA ($4/hour). There is also paid parking at the Rose Garden Parkade ($4/hour) across the street from MOA, on NW Marine Drive.

There are limited spaces for school and tour buses in the MOA parking lot, available on a first-come-first-served basis.

All parking lots and parkades on campus are operated and patrolled by UBC Parking; parking rates are subject to change. Please visit the UBC Parking website for the most current information.

Does MOA validate parking?

No. The MOA parking lot is operated by UBC Parking.

Accessibility

Is MOA wheelchair accessible?

MOA is an accessible building for wheelchair users. Three accessible parking spaces are available in front of the Museum (please note that these are paid parking spaces). We participate in the Access 2 Card program and grant free admission to the support person accompanying the cardholder. We have four wheelchairs that may be borrowed free of charge.

Are service dogs allowed in the Museum?

Service dogs certified by the following organizations are allowed into the Museum:

  • International Guide Dog Federation (IGDF)
  • Assistance Dogs International (ADI)
  • PADS

Identification for the above certification must be presented upon arrival.

We do not allow admittance of emotional support animals or companion animals.

Food

What are my food options?

Café MOA is permanently closed as August 30, 2021.

We encourage you to visit other nearby dining options on the UBC campus. The two nearest options are:

Koerner’s Pub: Located across the street from MOA. Exit from MOA’s front entrance and cross NW Marine Drive. Koerner’s Pub is on the corner to the left.

Great Dane Coffee: Located five-minutes walk from MOA. Exit from MOA’s front entrance and head west towards Allard Hall (Peter A. Allard School of Law). Great Dane is located on Walter Gage Road.

Photography

Can I take photos or film at MOA?

While you are permitted to take photos, flash photography is not allowed. Tripods and selfie-sticks are also not permitted. In certain cases, there will be signs designating areas where photography is not allowed.

Photos taken of MOA’s collections are allowed for personal and research uses. Any other uses, including publication and social media, may require copyright clearance from artists or third parties.

If you wish to film professionally or have a professional photo shoot you will need to complete the application form and return it to communications@moa.ubc.ca.

Application for photography + filming

Can I share photos from MOA’s online collections?

If you wish to use photographs taken from the MOA-CAT, MOA’s online collections, please contact communications@moa.ubc.ca with the photo or object number in question.

Other

Does MOA have Wi-Fi?

There is free Wi-Fi available, provided by UBC. If you’re a visitor to the UBC campus, please use the network called ‘UBC Visitor’. Once selected, follow the instructions to join the Wi-Fi.

If you’re UBC student, staff or faculty, log on to the ‘UBC Secure’ network using your CWL name and password.

Can someone help me identify an object?

If you have an object you’d like identified, please submit your inquiry to Ask MOA: What Is It? by completing the online form. You may also email the appropriate staff member. If possible, include photographs along with a detailed description. Please note that not all requests can be met. For further information on identifying objects, please call 604.822.5087.

What else can I do at UBC?

In addition to MOA, there’s lots to discover at the University of British Columbia campus. Explore the many attractions, events, scenic walks, food and accommodation options here at UBC. Campus maps are available at MOA to assist with wayfinding.

Learn more about what you can see and do on campus at visit.ubc.ca.

Visit the UBC Welcome Centre in the Robert H. Lee Alumni Centre at 6193 University Boulevard (at the intersection of East Mall and University Boulevard) to book a campus tour, discover events at UBC, and plan your itinerary.

Visit Vancouver Attractions to purchase tickets online for some of Vancouver’s most dynamic sights and spaces, including other premier attractions at UBC such as the Beaty Biodiversity Museum and UBC Botanical Garden.