MOA is temporarily closed until late 2023 for seismic upgrades Learn more →

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FAQ

Visiting

Is the Museum open to the public? Can I visit?

MOA is temporarily closed to the public to complete the Great Hall seismic upgrades currently underway and will reopen in late 2023.

Some special events and collections access visits will take place throughout the year. If you are visiting MOA for an event or collections access visit, please read the FAQs below prior to arriving.

Will there be events at MOA during the temporary closure?

Some events will take place throughout the year in certain public spaces. If you are visiting MOA for a special event or collections access, please read the FAQs below prior to arriving. Paid parking in the MOA lot is still in effect.

Is the MOA Shop still open?

The MOA Shop is operating online. Worldwide shipping is available, as well as free in-person pickup from the Museum’s administration offices.

If you are purchasing on behalf of a UBC department and wish to pay to pay by Internal Service Delivery, please contact us at shop@moa.ubc.ca or 604.827.4810.

Is the Library + Archives still open?

The Audrey and Harry Hawthorn Library and Archives at MOA is open by appointment during MOA’s temporary 2023 closure.

Arrival

Where do I leave my backpack?

Backpacks and large items are not permitted inside the Museum. We recommend you travel light to MOA as there is very limited secure storage to store your personal items.

Where can I park?

Paid parking in the MOA lot ($4/hour) is still in effect during MOA’s temporary closure. The lot is located in front of the Museum. There is also paid parking at the Rose Garden Parkade ($4/hour) across the street from MOA, on NW Marine Drive.

All parking lots and parkades on campus are operated and patrolled by UBC Parking; parking rates are subject to change. Please visit the UBC Parking website for the most current information.

Does MOA validate parking?

No. The MOA parking lot is operated by UBC Parking.

Accessibility

Is MOA wheelchair accessible?

MOA is an accessible building for wheelchair users. Three accessible parking spaces are available in front of the Museum (please note that these are paid parking spaces). We participate in the Access 2 Card program and grant free admission to the support person accompanying the cardholder. We have four wheelchairs that may be borrowed free of charge.

Covid-19 Protocols

What are the COVID-19 protocols to visit MOA?

As per UBC’s COVID-19 policies, masks are recommended in indoor public spaces, including the Museum of Anthropology. Proof of vaccination is not required to visit MOA. (Updated August 25, 2022.)

Please respect other people’s personal space and consider their situations and comfort levels.

If you or any member of your party is feeling sick, or have been told to isolate by Public Health—please stay home.

Photography

Can I share photos from MOA’s online collections?

If you wish to use photographs taken from the MOA-CAT, MOA’s online collections, please contact communications@moa.ubc.ca with the photo or object number in question.

Other

Does MOA have Wi-Fi?

There is free Wi-Fi available, provided by UBC. If you’re a visitor to the UBC campus, please use the network called ‘UBC Visitor’. Once selected, follow the instructions to join the Wi-Fi.

If you’re UBC student, staff or faculty, log on to the ‘UBC Secure’ network using your CWL name and password.

Can someone help me identify an object?

If you have an object you’d like identified, please submit your inquiry to Ask MOA: What Is It? by completing the online form. You may also email the appropriate staff member. If possible, include photographs along with a detailed description. Please note that not all requests can be met. For further information on identifying objects, please call 604.822.5087.

What else can I do at UBC?

In addition to MOA, there’s lots to discover at the University of British Columbia campus. Explore the many attractions, events, scenic walks, food and accommodation options here at UBC. Campus maps are available at MOA to assist with wayfinding.

Learn more about what you can see and do on campus at visit.ubc.ca.

Visit the UBC Welcome Centre in the Robert H. Lee Alumni Centre at 6193 University Boulevard (at the intersection of East Mall and University Boulevard) to book a campus tour, discover events at UBC, and plan your itinerary.

Visit Vancouver Attractions to purchase tickets online for some of Vancouver’s most dynamic sights and spaces, including other premier attractions at UBC such as the Beaty Biodiversity Museum and UBC Botanical Garden.