Visitor Information Volunteer
Volunteers at the Visitor Information Desk welcome and inform Museum visitors.
Tasks include:
- Greeting visitors
- Providing information about the Museum layout, exhibitions and guided tours
- Informing visitors about the Museum, the UBC Campus, and local attractions. Details are available in materials, folders and iPad at the Visitor Information Desk
Volunteers gain:
- Front of house experience
- New and unusual factoids about the Museum and area
- Contact with other volunteers as shifts overlap
- Function as the public face of the Museum
- Field trips specifically designed for volunteers
- Opportunity to attend relevant courses
Visitor Information volunteers come from a wide variety of backgrounds. The ideal volunteer should:
- Be interested in meeting people
- Answer inquiries in a patient and engaging manner
- Use a problem-solving attitude
- Have experience in meeting people
- Be fluent in languages (an asset)
Training
- All new volunteers are required to attend all three sessions of MOA 101: Introductory Training Seminar (Dates will be announced during our active recruitment period)
- 2 shifts at the Visitors Information Desk with an experienced volunteer
- Ongoing support as required
- Attendance at General Meetings for all volunteers. These take place six times a year on Monday afternoons in September, November, January, March, April and May
- Attendance at Visitor Information Committee meetings throughout the year
Commitment
- 2 years
- Minimum of one 2.5-hour shift per week, particularly weekends
- Attend meetings and social gatherings