Volunteers at the Visitor Information Desk welcome and inform Museum visitors.

Tasks include:

• Greeting visitors
• Providing information about the Museum layout, exhibitions and guided tours
• Informing visitors about the Museum, the UBC Campus, and local attractions.  Details are available in materials, folders and iPad at the Visitor Information Desk

Volunteers gain:

• Front of house experience
• New and unusual factoids about the Museum and area
• Contact with other volunteers as shifts overlap
• Function as the public face of the Museum
• Field trips specifically designed for volunteers
• Opportunity to attend relevant courses

Visitor Information volunteers come from a wide variety of backgrounds. The ideal volunteer should:

• Be interested in meeting people
• Answer inquiries in a patient and engaging manner
• Use a problem-solving attitude
• Have experience in meeting people
• Be fluent in languages (an asset)

Training

• All new volunteers are required to attend all three sessions of MOA 101: Introductory Training Seminar (Dates will be announced during our active recruitment period)
• 2 shifts at the Visitors Information Desk with an experienced volunteer
• Ongoing support as required
• Attendance at General Meetings for all volunteers. These take place six times a year on Monday afternoons in September, November, January, March, April and May
• Attendance at Visitor Information Committee meetings throughout the year

Commitment

• 2 years
• Minimum of one 2.5-hour shift per week, particularly weekends
• Attend meetings and social gatherings